The Iowa Clinic Executive Director (Full-Time) in West Des Moines, Iowa
Executive Director (Full-Time)
Leadership/ManagementWest Des Moines, Iowa
The Executive Director position reports directly to the Chief Operating Officer and works closely with clinic and organizational leadership, to achieve regulatory compliance and meet organizational goals.This position will provide leadership to Operations Directors or other leaders for assigned divisions and/or departments. The ideal candidate will assume primary responsibility for overseeing and improving the day-to-day operations of The Iowa Clinic for assigned divisions and/or departments to include oversight responsibility for program/service planning and development, financial performance, technical management, strategic planning and execution, process improvement, service excellence and patient satisfaction for assigned divisions and/or departments. The Executive Director ensures that the operations of all departments/clinics within the service line(s) reflect the mission and values of the organization. This position requires high level communication and customer service skills to establish and enhance positive relationships with physicians, staff, clinic leaders, colleagues, patients and others.
Education: Bachelor’s degree in business, finance or health care related field required. Masters in Business Administration preferred.
Previous Work Experience: 7-10 years proven experience in clinical operations and development.
A strong proficiency in Microsoft Excel and PowerPoint and excellent communication and presentation skills. Specific background in multi-specialty group practice leadership is not a requirement, but it is highly preferred.
Demonstrates ability to consistently meet the department work schedule. May require early morning, evening and/or weekend meeting/event attendance and/or travel.
Assumes administrative oversight and supervisory responsibility for all assigned divisions and/or departments of the organization. Provides effective and visible leadership. Works closely with subordinate departmental leadership in improving effectiveness and efficiency, integrating quality initiatives; implementing operational controls that enhance staff and physician utilization, developing departmental specific strategic planning including short- and long-range goals and objectives, developing and monitoring capital, expense and revenue budgets, monitoring individual departmental overall profitability, developing/supporting overall positive patient “customer service”, etc.
In collaboration with the Operations Director and physicians, assumes overall accountability for maintaining high quality, cost effective services within budgetary guidelines.
Analyzes operations to evaluate performance of a departments or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, growth opportunities, increase efficiency or policy change.
Responsible for annual operating and capital budgets, authorizes expenditures and monitors financial performance. Takes corrective action when appropriate to maintain control of financial resources
Oversees the selection, employment, development, control, discharge and evaluation of all personnel in areas of responsibility in accordance with Human Resource policies/procedures. S/he will be expected to ensure effective delegation to management staff as appropriate.
Keeps abreast of, and identifies trends in health care relative to the competitive market, economic conditions and new technologies. Expected to work closely with the Chief Operations Officer and Finance Department in evaluating responses to those trends through research, feasibility and cost/benefit analyses, demographic studies, physician supply/demand analyses, utilization of health care services analyses, etc.
Recommends strategies for new lines of business, or improvements to existing lines of business, that would enhance services or open new markets. Expected to work closely with the Chief Operations Officer and Finance Department in analyzing financial/operational feasibility of new business ventures.
Serves as a role model to all staff in creating a quality, service-oriented group culture.
Assures regulatory compliance in areas of responsibility. Maintains awareness of applicable laws and/or regulations affecting area of responsibility. Remains current on law/regulation changes, recognizes implications to the organization and recommends/implements courses of action to ensure compliance. Assumes accountability for enhancing own knowledge in new developments affecting the financial affairs of the organization through professional organizations, journals, workshops, in-services, etc.
Maintains confidentiality of all patient and corporate/physician financial information. Uses discretion in patient
Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations and serves as a role model with all personnel.
Why Work at The Iowa Clinic?
At The Iowa Clinic, our physicians and employees are our most valued resource and the differentiator in the service and care we provide. We exemplify our Star Values of Service Excellence, Teamwork, Accountability, Respect and Stewardship which enables a work environment where each individual can contribute and excel.
The Iowa Clinic values the diversity and unique skills and talents of each individual and strives to create a workplace that supports and develops its people. The Iowa Clinic is locally owned by doctors living and working in our communities. That means decisions about patient care are determined by you and your physician, not someone else. We are proud that our 250+ healthcare providers consistently rank top in quality and outcomes as recognized by Iowa’s largest health insurer.
We also offer competitive benefits – including one of the most generous 401(k) employer profit sharing programs in the metro!