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The Iowa Clinic Patient Experience Representative- Pulmonary (Full-Time) in West Des Moines and Ankeny, Iowa

Patient Experience Representative- Pulmonary (Full-Time)

Clerical West Des Moines and Ankeny, Iowa



Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.- Strives to create The Iowa Clinic Experience with each interaction.- This position will also serve as a resource to registration, scheduling and clinical staff.- Schedule for this role will be Monday - Friday, based around the hours of 8 AM - 5 PM (subject to variation). This role will be based primarily at the West Des Moines clinic location with some opportunity at our Ankeny location as well. Qualifications/Requirements- High school diploma or equivalent required.- Medical office experience or hospital clerical experience necessary.- Medical terminology preferred.