Avera PATIENT REG REPRESENTATIVE in Spirit Lake, Iowa

Contact Information

Contact: Dana Butler Tel: (712) 336-8790 Email: hr@lakeshealth.org Address: Highway 71 South; PO Box AB Spirit Lake, IA 51360

Job Details

SUMMARY:

Responsible for registration of patients, including patient interviews to obtain updated demographic and payer coverage information, insurance verification, explanation of hospital policies regarding visitation, payment for charges, and services available. Screens visitors and releases patient condition information when authorized. Handles routine patient inquiries and problems. Operates switchboard to relay incoming calls, outgoing calls, and pages. Position will generally be part of the 7:00AM-7:00PM shift, but may be asked to rotate to other schedules to accommodate the staffing needs of the department.

EDUCATION and EXPERIENCE:

High school diploma or equivalent required. Previous switchboard experience and knowledge of hospital systems preferred. Qualified candidate will have exceptional attention to detail, experience with medical terminology, advanced computer skills and excellent customer service skills.

Requisition Number: 1804537

Facility: Lakes Regional Healthcare, Spirit Lake, IA

Department: Registration

Schedule: Full Time

Shift: Varied Shifts

Hours: Varied 12 hour shifts / Rtg wknd / Occ Hldy