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UnityPoint Health Care Coordinator - RN in Sioux City, Iowa

Responsible for the coordination, integration and facilitation of all care and services for the patient by all members of the health care team. Performs admission assessment, screening for appropriateness, and monitoring of plan of care to address physical and psychosocial needs, and provides problem solving assistance. Coordinates services, discharge planning, referrals to appropriate community agencies and assists with Advance Directives when appropriate. Responsible for reviewing and updating plan of care with healthcare team when applicable. Assesses, monitors, analyzes, and documents resources utilized in the provision of patient care. Promotes communication and collaboration among all members of the health care team to ensure that specific patient outcomes are achieved and variances from accepted parameters are evaluated and addressed as needed.

Care Coordination

  • Provides care coordination and discharge planning services to assure that the patient progresses through the continuum of care and has resources in place for community support

  • Coordinates the integration of care coordination functions into patient care, discharge, and transition planning processes with the healthcare team, external service organizations, agencies and healthcare facilities

  • Provides information regarding internal and external resources and services to patients and/or families as well as the healthcare team


  • Assesses all assigned patients in person and integrates family information to determine potential and actual risks to recovery and the next level of care needed

  • Accountable for developing and coordinating the implementation of Discharge Plan A and alternative Plan B, including documentation in the medical record

  • Provides skilled intervention for the support and/or resolution of patient and family crises, problem solving, and decision making

Relationship Building

  • Collaborates with physicians, nursing, social work, and multiple disciplines, departments, payers, and agencies to eliminate barriers to efficient delivery of care in the appropriate setting

  • Coordinates and facilitates patient centered interdisciplinary care and communication, ensuring progress toward goal attainment

  • Supports and coaches accurate clinical documentation by physicians and other healthcare team members

  • Builds a network of positive working relationships that advocate for the patient

Basic UPH Performance Criteria

  • Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

  • Demonstrates ability to meet business needs of department with regular, reliable attendance.

  • Employee maintains current licenses and/or certifications required for the position.

  • Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

  • Completes all annual education and competency requirements within the calendar year.

  • Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.


  • AD in Nursing, BSN preferred


  • 3 to 5 years clinical experience as an RN, with at least 1 year working with the diagnostic population to which the care coordinator will be assigned


  • RN licensure in State of Iowa

  • Valid driver’s license when driving any vehicle for work-related reasons.

Requisition ID: 2021-90608

Street: 2720 Stone Park Blvd

Name: 7520 UnityPoint Heath SC St Lukes

Name: Case Management- SLRMC

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: M-F 8-4:30

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