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Pella Regional Health Center Patient Advocate in Pella, Iowa

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future. He/She assists the Finance department in reviewing insurance reports, after services have been charged, to insure maximum reimbursement.

Minimum knowledge, skills, and abilities:

v Critical thinking skills required to effectively perform the duties as outlined in the full job description.

v Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree

v Experience in a health care setting and in an insurance/billing/collections/coding role

v Knowledge of insurance benefits

v Knowledge of CPT and ICD-9 codes

v Knowledge of billing processes for clinic and hospital settings

v Ability to articulate clearly and to communicate in an understandable manner

v Ability to read and communicate effectively in English

v Basic mathematical skills

v Strong computer skills with ability to learn specific computer systems

v Positive, appropriate customer service skills

v Able to work effectively as a leader and member of a team.