Mercy Medical Center Clinton Valet Parking Attendant FT Evenings ER in MercyOne Siouxland Medical Center - Sioux City, Iowa
The Valet Parking Attendant provides assistance, direction, and other guest services to all patients and visitors. Responds to requests for customer service and maintains a positive public image as an initial point of contact for customers.
This position will support the ER 2pm to 10 pm Monday thru Friday
Essential Job Functional Competencies:
Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Mercy standards.
Performs valet services of parking, retrieving, and delivering customers vehicles.
Greets and welcomes customers facilitating their access to and use of the hospital.
Handles valet tickets, keys, and equipment in accordance with departmental policy.
Ensures a clean and safe working area by keeping the area neat and free of debris, snow, litter, or any other hazards.
Records activities and responses on the daily report form, completing maintenance requisitions and incident reports as required.
Functions as an important member of the Mercy Air Care ground support team, securing the landing pad and transporting the patients as needed.
Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.
Actively participates in department meetings, committees, conferences, and in-services.
Driving is an essential job function. If a person loses his/her license he/she will not be able to execute their required job functions.(Driver Safety Program)
Knows, understands, incorporates, and demonstrates the Mercy and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Mercy and Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
Maintains confidentiality of information pertaining to clients, physicians, employees, and Mercy business.
Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)
Performs other duties and responsibilities as assigned.
High School Graduate or Equivalent
Valid Driver's license with motor vehicle record that meets requirements of Safe Driver Policy
Ability to stand for long periods of time and effectively work in all types of weather conditions.
Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Mercy and Trinity Health.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.
Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.
Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org . You can also follow @TrinityHealthMI on Twitter.