Catholic Health Initiatives Receptionist - Mercy Johnston Pediatrics Clinic in JOHNSTON, Iowa
Receptionist - Mercy Johnston Pediatrics Clinic
Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guideline.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.
Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Perform other duties as assigned.
Job Requirements / Qualifications
Education / Accreditation / Licensure (required & preferred):
- High school diploma or equivalent required.
Experience (required and preferred):
- 0 – 1 year healthcare experience preferred.
Primary Location IOWA-JOHNSTON-JOHNSTON CLINIC
Daily Schedule Days
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0185126
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.