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ChildServe Direct Support Supervisor - Full Time PM * Bonus Included* in Johnston, Iowa

Direct Support Supervisor - Full Time PM * Bonus Included*

Direct Care (Respite/SCL, Childcare, Day Health, Homes) Johnston, Iowa



As a Direct Support Supervisor, you will be responsible for the overall supervision of direct support staff and coordination of all aspects of the assigned shift within the group home. On top of providing direct care support, you will also be responsible to assist with interviews and hiring, scheduling, training, and other administrative responsibilities related to staff or the resident's care plan. You will play a crucial role in supporting the resident's independence and development. The bonus structure will be discussed throughout your interview process. If you have immediate questions please feel free to reach out to recruitment beforehand. ChildServe's Homes offer 24-hour support and specialized nursing care. The homes offer a comfortable, nurturing environment for children and young adults who need round-the-clock supervision or medical care. Our spacious home-like environments, caring staff members, and emphasis on community involvement and recreational activities offer an inviting place for children and young adults with special healthcare needs to enjoy full lives. We offer individualized treatment plans that focus on caring for the whole child. ChildServe’s staff members promote skill development, independence, and decision making as appropriate for each child’s hopes, dreams, and needs. Schedule Generally works varied PM Shifts with varying weekends shifts. The PM Shift Supervisor may be expected to work extended hours or within a flexible schedule to help cover AM/PM/NOC shifts when needed. What You'll Do

Supervision of Staff

  • Completes interviews in a timely manner and hires according to ChildServe guidelines.

  • Ensures adequate training and development of staff by coordinating with therapists, site supervisors, nurses and training department to ensure necessary training, as well as assuring staff attend mandatory trainings to achieve minimum annual training requirements.

  • Writes and presents staff performance appraisals in accordance with ChildServe guidelines.

  • Monitors documentation and data gathering to assure client records are maintained.

  • Monitors staff performance and documents contacts as appropriate.

  • Secures replacement staff to ensure proper staff to resident ratio.

  • Completes all staff schedules in a timely manner.

  • Monitors and updates timecards to ensure accuracy and signs off at end of pay period in accordance with ChildServe.

Supervision of Care

  • Assures resident activities, schedules and Care Plans are followed and conflicts are addressed.

  • Conducts care audits to ensure appropriate staff and child interaction.

  • Attends annual care plan meetings and IPR's. and ensures that RA’s are present.

  • Assures that the healthcare needs of children are being met.

  • Must be able to successfully attain Certified Med Aid Certificate.

  • Must be able to successfully attain Chuffers License.

  • Assures equipment specific to each resident is sent to school/returned from school or the QMRP is notified in the event of broken/missing equipment.

  • Ensures necessary supplies, i.e. food, medical, and cleaning supplies are maintained in assigned areas and are available to staff.

What You'll Need

  • Education: 2 year associate degree in human services, early childhood, or child development required. May substitute equivalent training experience for years of education. Preference for CNA/CMA certifications.

  • Experience: Minimum of 1 year experience in ICF DD, or working closely with children. Preference for prior supervisory or coordination experience.

  • Ability to communicate effectively in reading, writing, and speaking the English language.

  • Must be willing/able to become an approved driver for ChildServe.

  • Certified Medication Aide (CMA), Medication Manager, or Certified Nursing Assistant (CNA) certifications helpful.

Why ChildServe?

ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:

  • Our work matters. We partner with families to help children with special healthcare needs live a great life.

  • We’re not your average non-profit. We serve 4,600 children each year through over 30 specialty pediatric services in the Ames, Des Moines, and Iowa City areas. Many of our programs are one-of-a-kind.

  • Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.

  • Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.

  • We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.

Ready to leave work every day knowing you’ve made a difference for kids and families? Let’s move Forward Together - apply today! Child Serve is an Equal Opportunity Employer.