AMERICAN RED CROSS Team Lead/Charge Capable in DUBUQUE, Iowa

Job Description:Are you an RN or LPN looking to make a real difference?We are currently seeking an enthusiastic Team Leader to work in our Dubuque location!The Team Leader will conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. May drive blood collection vehicles to transport required supplies, equipment, blood products and staff to and from mobile sites. May load and unload vehicles. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.Responsibilities:1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May performs all types of donor health history screening and eligibility procedures.3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned.4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image.6. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance.7. May perform therapeutic apheresis according to established procedures and protocols as assigned.8. May perform competency assessments.9. May perform drive charge/team lead duties independently in the absence of a Team Supervisor when assigned.10. May perform autologous/allogeneic mini-operations independently.11. May operate ARC vehicles. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicles according to applicable regulations.12. Complete required readings and training assignments by assigned deadline.13. Perform other related duties as necessary.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.Scope:Performs high level collections operational functions. May include drive charge/lead, therapeutic apheresis, single person operations, and primary trainer under the direction of a supervisor. Must be able to work independently with attention to detail. Able to lead a team and correct any drive operational efficiencies. Apply good manufacturing practices to drive operations ensuring overall compliance. Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact.Qualifications:RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year experience or documented satisfactory performance as a Collections Technician II or Specialist I is desired. Customer service experience, effective verbal communication and public rela