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Trinity Health Patient Access Rep - Patient Services - Full Time - Days in Dubuque, Iowa

Position located in the main admitting location.

The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. P.A. Representative will provide escort and directional support to patients, family members and visitors. Incumbent will be expected to enhance the patient experience throughout all patient interactions, the majority of which will be face-to-face.

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Job Number: 00152484

Location: Dubuque, IA

Organization Name: Mercy Medical Center - Dubuque

Facility: MMCIA - Mercy Medical Center - Dubuque

Employment Type: Full time

Shift: Day Shift

Hours: 40

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