Mainstream Living Inc SCL Rehabilitation Coordinator in Des Moines, Iowa


Mainstream Living provides services designed to enhance opportunities, create success and fulfill dreams. The purpose of the Rehabilitation Coordinator is ensure that members in the Supported Community Living program are receiving care in accordance with their Individualized Program Plan and that the services meet standards defined by the regulating bodies. This includes the provision of direct support services, planning, implementing and designing service components in compliance with the individual program plan. All personnel are expected to promote a safe and welcoming environment that inspires hope and supports members with their individual goals and aspirations.


Education: High School Diploma or Equivalency/HiSet/GED. Two year degree preferred.

Experience: Two years mental health service experience preferred.

Driving: This position requires possession of valid Driver’s License, legal driving privileges and ability in the State of Iowa and qualification with Mainstream Living’s underwriter as an insurable driver.

Other Certification: n/a

Computer: Basic data entry skills required.

Post hire: Must demonstrate competencies to complete internal training, including training to pass medication.

General: All employees must work diligently to incorporate the spirit and intent of the Mainstream Living's mission, vision and values. This includes respectful communication to all others at all times. Employees must be able to establish a rapport and develop positive relationships with others while conducting self in line with the Mainstream Living's Code of Ethics. Employees must also: demonstrate consistent professional conduct and establish and maintain appropriate boundaries with others; take accountability for own work while demonstrating a willingness to accept responsibility and offer constructive recommendations; demonstrate dependability and flexibility when shift times or duties of the day change; apply common sense to carry out instructions furnished in written or oral form; and ensure that the best interest of the members are a top priority at all times.

The Rehabilitation Coordinator position requires good attention to detail and superior organizational skills. Excellent communication and interpersonal skills are required, with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to diversity. Must maintain appropriate boundaries avoiding dual relationships. Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Have the ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form.

The Rehabilitation Coordinator is a leadership position. This individual must be a stable, mature, professional person capable of working in stressful situations. He/she must possess good judgment in crisis situations and demonstrate the same and must be flexible, and able to collaborate with the team to develop strategies and systems that resolve problems. He/she must be able to objectively examine situations and determine appropriate courses of action.

The Rehabilitation Coordinator must both serve as a role model for members and as a representative of the agency; and act as a role model for the company by maintaining positive and professional relationships with members, guardians, staff, case managers and other stakeholders regarding direct service and specific needs of the member.


Member related duties:

  • Assure that action steps contained in the individual plan are carried out.

  • Assist to identify individual’s skills, needs and interests.

  • Assure that health needs are being met and direct rehabilitative services are provided to persons served on an ongoing basis. This includes both physical and psychological health.

  • Work with families, other providers and agencies in the community.

  • Act as a liaison with other agency departments.

  • Attend and schedule interdisciplinary team meetings.

  • Develop, write, implement and update individual service plans, assessments, behavior support plans, individual goals and social histories.

  • Develop, modify and maintain documentation instruments, e.g. behavioral contracts, checklists, score sheets, etc., needed to evaluate the effectiveness of these plans.

  • Follow medication policies and procedures to include: accuracy of supply, administration, record keeping and self-administration of medication.

  • Provide instruction to the individual as needed to improve understanding of medications, therapeutic intent and adverse reactions.

  • Link individuals with to other support services as needed.

Administrative Duties:

  • Meet billing requirements relating to productivity and timeliness.

  • Address complaints and solves problems.

  • Keep supervisor informed of critical and non-routine events. Communication is constructive, effective and timely.

  • Oversees operation and maintenance of assigned agency vehicles and staff training to assure safety practices and policies are adhered to.

  • Respectfully interactions and communicates with persons receiving services in a manner appropriate to each individual.

  • Communicates positively and respectfully with co-workers, supervisors, employers, professionals, parents, guardians, visitors, etc. while maintaining confidentiality.

  • Follows health and safety practices per agency policies including participation in emergency procedures, drills, proper infection control, accident/injury prevention, etc.

  • Adhere to established agency policies and procedures.

  • Operates Agency vehicles and provides transportation in a safe manner, following all agency policies.