Catholic Health Initiatives Practice Manager I - Mercy East Village Clinic - FT 1.0 (Varied) in DES MOINES, Iowa
Practice Manager I - Mercy East Village Clinic - FT 1.0 (Varied)
The Practice Manager
I is responsible for managing the daily administrative and technical support
sections of a medical clinic in accordance with established policies,
procedures and standards. Anticipate and plan for future changes. Make
recommendations to improve customer service as appropriate. May support 1 – 5
providers at any given time.
Manage clinic staff on day-to-day operations.
Coordinate clinic operations and activities to ensureefficiency and quality service is delivered within all sections of theclinic; ensuring compliance with regulations and standards.
Responsible for employee performance management bycompleting performance appraisals and setting individual goals as outlined inpolicies and procedures.
Effectively lead and develop a team of employeesincluding hiring, training and development, salary recommendations, etc.
Prepare, recommend, and monitor clinic budget, goals, andobjectives taking into consideration input from clinic staff.
Participate in the planning and development of policiesand procedures, as well as clinic-specific procedures and programs.
Work with Regional Director to develop and implementperformance goals and objectives.
Assist Regional Director with implementation anddevelopment of long-range plans.
Monitor payroll system to control time management.
Ensure and maintain environment to comply withregulatory, licensure, compliance and accreditation requirements.
Serve as the first point of contact for patient andexternal customer complaints. Reconcileand investigate all complaints relating to practice operations.
Act as the liaison between the practice and Central BillingOffice.
Perform other duties as assigned.
Job Requirements /Qualifications
Education / Accreditation / Licensure (required &
- Associate degree in healthcare or related fieldpreferred.
Experience (required and preferred):
3 year practice management or practice administratorexperience required.
3 year supervisory-level experience required.
Primary Location IOWA-DES MOINES-MERCY EAST VILLAGE
Daily Schedule Varied
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0176780
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.