Work in Iowa Healthcare Jobs

Job Information

CommonSpirit Health Patient Account Rep I in DES MOINES, Iowa


MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals –MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house morethan 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operatinghospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and alliedhealth associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and TrinityHealth – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.


Patient Account Representatives with MercyOne, have a variety of skills in data entry of patient demographic and insurance information into hospital billing system.

What You Will Do:

  • Scan and index documentation into appropriate patient medical records.

  • Adhere to all productivity expectations and quality assurance standards.

  • Coordinates account builds with billing team to avoid duplicate accounts and encourage timely charge processing·

  • Identifies and works up registration errors to ensure proper claim billing to insurance payers.

  • Maintains patient confidentiality of all Patient Health Information (PHI) at all times

MercyOne Des Moines provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Free Premium Membership to with preloaded credits for children and/or dependent adults

  • Employee Assistance Program (EAP) for you and your family

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching 401(k) and 457(b) Retirement Programs

  • Wellness Program

We invite you to join MercyOne Des Moines today and experience it with us!



High school diploma or GED required.

  • Proficient in use of Microsoft Office, particularly Excel.

  • One year experience in accounts receivable, banking, or office setting preferred.

  • Must be a self- started and demonstrate the ability to work independently by makingappropriate decisions according to the organizational and departmental guidelines thatfall within the scope of the position.

Connect With Us!

Not ready to apply, or can't find a relevant opportunity?

Join one of our Talent Communities ( to learn more about a career at CommonSpirit Health and experience #humankindness.

CommonSpirit Health participates in E-verify.

Requisition ID 2021-164231

Employment Type Full Time

Department Physicians Billing System

Hours / Pay Period 80

Shift Day

Standard Hours day

Facility / Process Level : Name MercyOne


Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.