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CommonSpirit Health Monitor Tech Care Assistant - Centralized Telemetry in DES MOINES, Iowa

Overview

MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

MercyOne also provides you with the quality care you provide to others. We care about our employees well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

  • Care@Work program supporting any child care, pet care, or adult dependent needs

  • Employee Assistance Program (EAP) for you and your family

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Adoption Assistance

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching Retirement Programs

  • Wellness Program

Responsibilities

GENERAL SUMMARY :

Provides constant, real-time video monitoring for patients in need of continuous monitoring in order to enhance patient safety. Patients identified as those who are at high risk for fall, are confused, or are ambulatory patients at risk for injury. Serves as the first line of action to verbally redirect the patient from engaging in at risk behaviors and communicates with the nursing staff directly if the patient requires assistance, as needed. Monitors, records and communicates patient activity.

ESSENTIAL FUNCTIONS :

  • Promptly recognize patients discomfort and at risk behaviors, respond, and report as appropriate.

  • Monitors patients’ mobility, speaks directly with patients to encourage them to stay in bed as well as preventing patients from falling from bed.

  • Effectively escalates notification process to appropriate staff as necessary by seeking assistance from the hospital nurse when patient is in need, communicating directly and effectively with unit staff in the event that a patient is at risk for a fall, and also activates established protocol immediately in the event that a patient fall is imminent.

  • Provides excellent customer service to all patients, staff, physicians, and family members.

  • Performs clerical duties (i.e., maintains accurate and up-to-date department logs/records, answering phones, intercom, notify the assigned nurse).

  • Identifies interventions to maintain patient privacy.

  • Works rotating shifts, weekends and holidays, as scheduled.

MARGINAL FUNCTIONS :

  • Department Support Assistant Backup.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

  • High School Diploma or GED required and 18 years of age.

  • Previous health care experience, including remote cardiac or fall monitoring experience, desired.

  • Well organized, efficient multi-tasker able to prioritize simultaneous situations.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Connect With Us!

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CommonSpirit Health participates in E-verify.

Requisition ID 2021-179179

Employment Type Part Time

Department Cardiac Telemetry

Hours / Pay Period 48

Shift Night

Standard Hours Monday Tuesday Wednesday 11pm-7am

Facility / Process Level : Name MercyOne Des Moines Medical Center

Location IA-DES MOINES

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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