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CommonSpirit Health House of Mercy Resident Counselor in DES MOINES, Iowa


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


  • Establishes rapport and develops a therapeutic relationship with assigned clients. Consistently maintains and employs a therapeutic perspective/approach when dealing with clients, their children, visitors and staff. Maintains appropriate professional boundaries avoiding dual relationships.

  • Participates in the admission process for all adult halfway house/residential care program residents utilizing a warm, compassionate and empathic manner to ensure that they feel welcome, appreciated, and understood. Orients new residents to program guidelines and expectations.

  • Observes resident interactions, appropriately intervenes when behaviors are not consistent with expectations, and teaches/coaches/role models conflict resolution/problem-solving skills as a means for effectively managing differences.

  • Facilitates Life Skills groups teaching essential skills necessary for independent living. On a daily basis models and mentors residents and their children on basic living tasks.

  • Provides education and treatment supports in connection with identified clinical initiatives and interventions in the areas of: substance use disorders; daily living skills; parenting; self-sufficiency; behavioral/mental health; and, relationships.

  • Consults and reviews complex situations with the treatment team as they occur. Utilizes knowledge/skills of intervention approaches/strategies to deal with children who are presenting behavioral challenges.

  • Provides behavioral health intervention services to identified children and adults consistently documenting interventions in conformance with House of Mercy and Medicaid services expectations.

  • Assures appropriate and timely administration of medications for clients and children.

  • Performs Breathalyzer Tests and collects urinalysis specimens for toxicology screens from residents adhering to House of Mercy Chain of Custody guidelines and procedures.

  • Performs daily reviews of resident living areas to insure safety, cleanliness, and organization of personal items and notifies appropriate program personnel of ongoing issues/trends. Teachers, coaches, and mentors residents in developing skills necessary to meet these expectations.

  • Transports residents and their children as assigned. Assists child care and parenting staff with transportation and supervision of residents and their children during recreational and educational outings.

  • Provides accurate information on a client’s behavior and progress for use in treatment plan review and other case management meetings. Collaborates with other treatment team members in carrying out treatment plans. Initiates corrective action with residents who are not following treatment plan goals.


  • A Bachelor’s degree in a human services related field from an accredited program, preferred.

  • CADC Certification, preferred.

  • Heartsaver AED (Infant, Child and Adult) or Basic Life Support (BLS) certified through the American Heart Association or American Red Cross within four (4) months of hire.

  • First Aid certification (Infant, Child and Adult) through American Heart Association or American Red Cross within four (4) months of hire.

  • Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.

  • Medication Management Certification to be completed within three (3) months of hire.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of employment.

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Requisition ID 2021-173738

Employment Type Full Time

Department Treatment Center

Hours / Pay Period 80

Shift Day

Standard Hours 7:00 am -3:00 pm

Facility / Process Level : Name MercyOne Des Moines Medical Center


Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.