UnityPoint Health Clinical Transplant Coordinator-Organ Transplant in Des Moines, Iowa

Responsible for coordinating clinical aspects of patient care. Working with patients, donors and their family members beginning with the evaluation and continuing to receipt of medical services and post care follow-up and tracking; facilitating access to and providing continuity of care. Working with other team members, using a multi-disciplinary approach to promote quality cost effective care for the program’s patient and donor population.

Key Accountability

· Provides appropriate and timely documentation in the patient's record using standardized workflows and processes.

· Maintains patient records, both donor and recipient, in compliance with regulatory requirements, policy and in accordance with medical record guidelines.

· Demonstrates knowledge for all kidney transplantation phases inclusive of recipients and donors. Using a holistic approach in serving recipients and donors.

a. Pre Phase: Supports the referral, selection and identification of recipients and donors and on-going monitoring of their status through work-up and waitlist processes.

b. Peri Phase: Assists with coordination of care to recipients and donors through event and discharge. Inclusive of patient/family education, serving as a liaison between other interdisciplinary team members and ensuring compliance with policy and regulatory requirements.

c. Post/Follow-up Phase: Monitors and facilitates well-being and compliance of recipients and donors. Assists with coordination of care to recipients and donors for unscheduled events related to transplant services.

· Prepares recipient and donor information for presentation to Listing Committee and other interdisciplinary meetings. Identifying and bringing to the attention of physicians and other inter-disciplinary team members, potential problems, abnormal results and other patient indicators.

· Serves as a primary facilitator and role model in collaborating with other interdisciplinary team members for coordination of patient care and compliance with policies and protocols.

· Coordinates with local OPO (Organ Procurement Organization) in understanding their process and requirements. Serving as the primary professional liaison between the regional OPO for organ timing/delivery, hospital (operating room and floor), surgeon and other professionals.

· Plans and coordinates patient educational programs and patient conferences within organization and within interdisciplinary team. Professionally representing the transplant center in formal and informal settings. Serving as the primary role model

· Assists and facilitates with broadening physician referral base through daily work, maintaining relationships and targeted communication efforts.

· Develops and implements protocols through collaborative efforts. This includes review and revision of departmental policies and education materials and involves maintaining knowledge of regulatory requirements (UNOS, CMS, OPO, IMMC, etc).

· Participates and contributes to program quality improvement activities through identification of improvement, opportunity and handling of adverse events. Contributions include active involvement in leading and monitoring special groups and/or sub-committees.

· Serves as a contributor or liaison to community events by working collaboratively with area agencies, organizations, businesses, media, hospital communications/marketing to support understanding and acceptance for transplantation and living donor gifts.

· Maintains knowledge of change in transplantation processes and techniques, regulatory requirements and organizational change impacting the transplant program. Communicating effectively in the identification of areas for review, improvement and collaboration to facilitate quality improvement and maintain continuous regulatory compliance.

· Provides and rotates call coverage for all phases of the transplant program (after hours, weekends and holidays) coordinating care and treatment by serving as a liaison between hospital nursing unit, surgery, transplant physicians/surgeons, physician specialists and admissions.


60 %

Key Accountability

· Perform functions other than described due to extenuating circumstances.

· Other duties as assigned.


Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA, and other federal/state regulatory agencies guiding healthcare.

· Completes all annual education and competency requirements within the designated time frame.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

· This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

· Demonstrates initiative to improve quality and customer service by striving to exceed expectations.


Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.


Current unrestricted Iowa license to practice as a Registered Nurse with two years of experience required.


Minimum of two years of nursing experience. Experience in transplantation, renal disease, critical care or case management is preferred.


Valid and up to date license without restrictions with the State of Iowa. Obtain National Certification as a Clinical Transplant Coordinator through the National Association of Transplant Coordinator, or equivalent, within 24 months of hire date. Maintain certification for subsequent years of employment.


Writes, reads, comprehends and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer/patient focused.

Critical thinking skills using independent judgment in making decisions.

Must be able to multitask and stay on track with completing job functions in a very busy work environment with multiple distractions.

Ability to adapt to frequent changes in insurance plans, hospital and departmental procedures, job functions and new technology.


Use of usual and customary equipment used to perform essential functions of the position.

Work may occasionally require travel to other UPH facilities. May drive a UPH vehicle, rental, or own vehicle.

Requisition ID: 2018-54534

Street: 1215 Pleasant St

Name: 3020 UnityPoint Health Des Moines

Name: Organ Transplant- Meth

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: Days - 40hrs/week

External Company URL: http://www.unitypoint.org