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UnityPoint Health Triage Nurse-Davenport Family Medicine Clinic 8a-4:30pm M-F in Davenport, Iowa

UnityPoint Clinics

Family Med-Davenport

Davenport, IA

M-F 8am-4:30pm

Under the direction of a health care provider, Clinical Nurse RN, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.

Clinical Excellence/Patient Care

· Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.

· Demonstrates competence in the clinical skills necessary to carry out assigned job duties.

· May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.

· Apply Nursing Process (assessment, diagnosis, planning, intervention and evaluation within licensure guidelines).

· Telephone triage by providing and documenting advice for home care of illness/conditions; conducting follow-up phone calls regarding patient’s health and progress as necessary.

· Administer vaccines and ordered medications by oral, IM,SQ or ID routes.

· Place urinary catheters and IV per protocol and license.

· Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.

· Understand impatient and outpatient specialty procedures. Responsible for compliance with precertification requirements.

· Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.

· Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

· Supervision of delegated duties to LPN and CMA on approved clinical protocols.

Development and Patient Education

· Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

· Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

· Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.

· Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

· Maintain regular and consistent attendance at work.

· Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

· Provide education to patients and families using the Teach-back method per protocols and guidelines.

· Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

· Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

· Graduate of an accredited program for Registered Nurses.

· Current license to practice nursing in the State of Iowa/Illinois for Registered Nurse.

· High school diploma required if work is performed in a complex CLIA lab.

Experience:

· No previous clinical experience required beyond education requirements

· Previous clinical experience preferred

License(s)/Certification(s):

· BLS

Knowledge/Skills/Abilities:

· Strong interpersonal skills.

· Ability to work as a team member.

· Ability to understand and apply guidelines, policies and procedures.

· Previous clinical experience in a medical office preferred.

· Strong computer skills.

· Strong verbal and written communication skills.

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Requisition ID: 2020-82029

Street: 5359 Eastern Ave

Name: 9200 UnityPoint Clinic Affiliate

Name: Fam Medicine - Davenport QC

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Mon-Fri 8:00-4:30

External Company Name: UnityPoint Health

External Company URL: http://www.unitypoint.org

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