The MENTOR Network Intake Coordinator in Davenport, Iowa
REM Iowa, a partner of The MENTOR Network, provides services for adults with intellectual and developmental disabilities and other complex challenges.
Intake Coordinator Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your commitment to a team-based workplace that puts people first. Job Duties:
Manage and accept referrals.
Initiate appropriate communication with clinical and operations teams based on the needs of referred individuals to facilitate appropriate placement and/or services.
Administer the referral process; work with the clinical and operations teams to facilitate individual placement and obtain appropriate services for individuals.
Collect, verify, record, and process intake demographics, insurance/payment, and referral information.
Create files for new individuals and ensure intake paperwork has been completed/requested.
Input data and complete all placement paperwork, identifying problems and resolving issues that would prevent successful documentation/entry.
Secure funding information and verify funding/insurance coverage arrangements.
Complete all reporting requirements consistent with corporate and regulatory standards.
Apply knowledge and understanding of programs, policies, procedures, and information to serve as a resource and assist others in resolving administrative issues within scope of authority.
Assist with emergency coverage and crisis intervention support as needed.
Bachelor's Degree in Human Services or related field.
Two years of experience preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Self-motivated and detail-oriented with ability to multi-task.
Excellent communication and organizational skills.
Commitment to the company’s mission and values.
Why Join Us?
Full compensation/benefits package for employees working 30+ hours/week.
401(k) with company match.
Paid time off and holiday pay.
Complex work adding value to the organization’s mission alongside a great team of co-workers.
Enjoy job security with nationwide career development and advancement. We have meaningful work for you – come join our team – Apply Today!
The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services. At The MENTOR Network, our core values—Integrity, Respect, Inclusion & Growth—and the behaviors that define them, guide how we interact with each other and how we approach our work. As an organization of people serving people in nearly 40 states , you’ll have opportunities from coast to coast.
Equal Opportunity Employer, including disability/vets
The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities
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