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Immanuel Primary Care Team Medical Assistant - Full Time Days - Immanuel Pathways Southwest Iowa in Council Bluffs, Iowa

Serves as a member of the Primary Care Team to collaboratively meet participant needs. Performs ancillary healthcare services for participants following established standards and procedures and as directed by medical staff. Supports and lives out Immanuel’s Mission and CHRIST Promises.

Key Areas

Key Responsibilities and Duties of the Job

80% Participant Care

  • Performs/directs participant care services including, but not limited to: intake interview, accurate documentation and timely patient flow.

  • Ensures participant is appropriately prepared for care encounter.

  • Prepares/obtains medical records and other information/documentation pertinent to participant encounter.

  • Assists healthcare providers with exams, treatments, procedures, documentation, orders and testing as directed, ensuring that appropriate consent forms are obtained prior to treatment.

  • Performs phlebotomy, lab procedures and communicates results to the participant as ordered by medical staff.

  • Ensures lab room is clean and without expired items. May order lab supplies.

  • Responsible for stocking exam rooms with supplies and linen and changes out sharps containers.

  • Responsible for completion of hazardous surveillance logs.

  • Accurately performs basic calculations for appropriate dose, safely prepares and provides prescribed medications as ordered by the doctor or nurse practitioner, in accordance with organizational policy and procedures.

  • Performs department related functions including but not limited to:

  • Prepares rooms for daily participant care.

  • Disinfects and restocks instruments.

  • Cleans and resets exam rooms between participants.

  • Orders medications and supplies.

  • Collaborates with Supply Inventory Specialist to ensure necessary supplies are available for participant care.

  • Helps orient new employees to clinic through explanation of procedures.

  • Provides participant and family education pertaining to healthcare management, disease process, treatment, test(s), medication and follow-up under direct supervision the Nurse Supervisor, Primary Care Physician, Nurse Practitioner, or the R.N. Also maintains/updates patient education materials and consent forms.

  • Receives, prioritizes, documents and responds to incoming calls as appropriate.

  • Responsible for additional projects and/or special assignments, serves on committee/task force as assigned.

  • Perform clerical and reception duties for participants, physicians/providers and staff following established standards and procedures.

  • Maintains and promotes a professional attitude by providing safe and effective support and assistance to co-workers in the delivery of participant care.

  • Demonstrates a professional attitude and approach with participants, families, and all others.

  • Provides back up for the Medical Receptionist.

15% Compliance

  • Follows all Immanuel Pathways policies and procedures and OSHA safety guidelines.

  • Maintains the confidentiality of all company procedures, results, and information about participants or families.

  • Understands and adheres to HIPAA regulations.

5% Other

  • Perform other duties as required or requested.

  • Participates in continuing education classes and any required staff and training meetings.

  • Maintains required certifications up to date.

Education-

  • Requires successful completion of an accredited Medical Assisting Program/School.

  • Nebraska: Current Medication Aide 40- Hour on the Medication Aide Registry is required.

The successful candidate must obtain certification or registration within 24 months of hire with one (1) of the following:

  • CMA: requires active certification as a Certified Medical Assistant by AAMA or a National Certified Medical Assistant (NCMA) through the National Center for Competency Testing, or

  • RMA: requires active registration as a Registered Medical Assistant by AMT

Experience-

  • Completion of externship requirements as required by graduating school.

  • One (1) year of ancillary healthcare experience.

  • One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire.

Other Requirements-

  • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

  • Must have a valid driver’s license, proof of insurance and have means of transportation.

  • Basic Life Support (BLS) Skills i.e. Health Care Level Cardiopulmonary resuscitation (CPR); Automated External Defibrillator (AED); First Aide (FA).

  • Be legally authorized (currently licensed or if applicable, certified or registered) to practice the job’s functions and actions in the respective state in which he/she is employed.

KSA- Knowledge Skills and Abilities-.

  • Knowledge of medical assistant theory and practice.

  • Knowledge of medical equipment and instruments.

  • Knowledge of medical codes.

  • Knowledge of the various disciplines to assess the needs of the elderly population.

  • Skilled in written and oral communication.

  • Skilled in establishing and maintaining effective working relationships with clinic management and nursing staff, participants, and co-workers.

  • Skilled in using time and resources efficiently and wisely.

  • Ability to react calmly and effectively in emergency situations.

  • Ability to foster collaborative working relationships.

  • Ability to effectively and efficiently plan, prioritize and follow-up on delegated responsibilities.

  • Ability to chart via Electronic Health Records.

  • Proven experience and basic computer proficiency (internet, email, Microsoft Office).

  • Ability to apply all knowledge and skill requirements.

Posting Title: Primary Care Team Medical Assistant - Full Time Days - Immanuel Pathways Southwest Iowa

Job ID: 2020-4235

External Company URL: www.immanuel.com

Street: 1702 North 16th Street

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