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CommonSpirit Health Surgery Scheduler Coordinator- West Clinic in CLIVE, Iowa

Overview

MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

Responsibilities

MercyOne West is looking for a Surgery Scheduler Coordinator to join their team. The Surgery Scheduler Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support, and communicates necessary information to patients and physicians regarding surgery scheduling.

What You'll Do:

  • Maintain the surgery schedule, providing necessary information to patients and physicians.

  • Coordinate, register and schedule appointments for patients according to availability.

  • Conduct patient pre-certification on proper insurance approval for appointments and medical care.

  • Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.

  • Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.

  • Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.

  • Schedule any necessary follow-up appointments, as directed by physicians.

  • Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.

  • Escalate non-routine issues to the practice manager or physician.

  • Perform other duties as assigned by the practice manager or physicianMercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance. We offer the following benefits to support you and your family:

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults

  • Employee Assistance Program (EAP) for you and your family

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching 401(k) and 457(b) Retirement Programs

  • Wellness Program

Qualifications

  • High school diploma or equivalent required.

  • Previous administrative experience preferred.

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Requisition ID 2021-172838

Employment Type Full Time

Department Administration

Hours / Pay Period 80

Shift Day

Standard Hours 8:00AM-4:30pm

Facility / Process Level : Name MercyOne

Location IA-CLIVE

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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