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CommonSpirit Health Clinic Supervisor- WC Internal Medicine in CLIVE, Iowa


MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.


MercyOne WC Internal Medicine is looking for a Clinic Supervisor to join their team!

What You'll Do:

  • Assists with directing, motivating, and evaluating the activities of specific clinic personnel. May also be responsible for assisting with setting staff priorities and directly evaluating and disciplining staff members.

  • Works with individual clinic management and medical staff to evaluate, monitor and enforce clinic specific protocols, procedures and objectives.

  • Ensures charging/ reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.

  • Promotes an environment of Patient Centered Care, building a team that promotes a positive patient experience with each encounter.

  • Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.

  • Assists in the development of the clinic budget. Monitors utilization of staff and supplies and makes appropriate adjustments to meet the budget.

  • Monitors clinic specific compliance with MCI Policies implementing plans as needed.

  • Promotes team concept among all staff in clinic. Utilizes effective verbal and nonverbal communication to ensure problems, possible solutions and final solutions are understood and accepted by all affected staff members and patients.

  • Trains and monitors staff to ensure that protocols in specific areas comply with federal/state regulatory agencies as applicable.

  • Participates with clinic manager in pre-employment interviews and makes recommendations regarding hiring. May also be responsible for hiring all positions in area of responsibility, which necessitates knowledge of interviewing techniques and a good working relationship with Human Resources.

  • Ensures mandatory education/licensure certification requirements for assigned staff are met, including mentoring and training of staff on changes in the health care environment.

  • Schedules and supervises specific clinical personnel.

  • Participates in Performance Improvement activities as appropriate.

MercyOne Des Moines provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Free Premium Membership to with preloaded credits for children and/or dependent adults

  • Employee Assistance Program (EAP) for you and your family

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching 401(k) and 457(b) Retirement Programs

  • Wellness Program

We invite you to join MercyOne Des Moines today and experience it with us!


  • Current license or certification as RN, LPN, or MA; or completion of approved training program in laboratory and registered as CLS or MLT.

  • Two years’ experience in clinic/physician office.

Connect With Us!

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CommonSpirit Health participates in E-verify.

Requisition ID 2021-170784

Employment Type Full Time

Department Adult Clinic

Hours / Pay Period 80

Shift Day

Standard Hours Monday - Friday (8:00 AM - 5:00 PM)

Facility / Process Level : Name MercyOne

Location IA-CLIVE

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.