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CommonSpirit Health Clinic Supervisor - Clive Pediatrics Clinic in CLIVE, Iowa


MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.



Assists Clinic Manager in the planning, organization and directing of the daily operations of the clinic. Up to 49% of the role may be functioning in the capacity of staff. Responsible for day-to-day clinic operation in the absence of the Manager.


  • Assists with directing, motivating, and evaluating the activities of specific clinic personnel. May also be responsible for assisting with setting staff priorities and directly evaluating and disciplining staff members.

  • Works with individual clinic management and medical staff to evaluate, monitor and enforce clinic specific protocols, procedures and objectives.

  • Ensures charging/ reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.

  • Promotes an environment of Patient Centered Care, building a team that promotes a positive patient experience with each encounter.

  • Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.

  • Assists in the development of the clinic budget. Monitors utilization of staff and supplies and makes appropriate adjustments to meet the budget.

  • Monitors clinic specific compliance with MCI Policies implementing plans as needed.

  • Promotes team concept among all staff in clinic. Utilizes effective verbal and nonverbal communication to ensure problems, possible solutions and final solutions are understood and accepted by all affected staff members and patients.

  • Trains and monitors staff to ensure that protocols in specific areas comply with federal/state regulatory agencies as applicable.

  • Participates with clinic manager in pre-employment interviews and makes recommendations regarding hiring. May also be responsible for hiring all positions in area of responsibility, which necessitates knowledge of interviewing techniques and a good working relationship with Human Resources.

  • Ensures mandatory education/licensure certification requirements for assigned staff are met, including mentoring and training of staff on changes in the health care environment.

  • Schedules and supervises specific clinical personnel.

  • Participates in Performance Improvement activities as appropriate.



  • Current license or certification as RN, LPN, or MA; or completion of approved training program in laboratory and registered as CLS or MLT.

  • Two years’ experience in clinic/physician office.

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Red Cross CPR/AED for the Professional Rescuer and American Heart Association Basic Life Support.

  • Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-129314

Employment Type Full Time

Department Pediatric Clinic

Hours Per Pay Period 80

Facility MercyOne Des Moines Medical Center

Shift Day

Standard Hours Monday - Friday (8:00 AM - 5:00 PM)

Work Schedule 8 Hour

Location IA-CLIVE