UnityPoint Health Registration Specialist-Scheduling/Registration Services in Cedar Rapids, Iowa


The Registration Specialist will facilitate the patient intake process by performing quality functions for registering patients into the hospital computer system. This highly visible position must be aware of the importance and impact the position has on the hospital public relations. Positive human relations skills are necessary and required to be exhibited at all times.

Essential Duties & Responsibilities

  • Provides timely, courteous registration services.

  • Ensures accurate registration and verification of patient information and updates patient information as appropriate, including precertification and approval requirements.

  • Greets and receives incoming patients providing quality customer service.

  • Facilitates patient registration through performance of pre-registration procedures.

  • Completes scheduling of diagnostic and therapeutic services.

  • May assist in transporting medicaitons that are not controlled substances.

  • Provides documentation in patient document file in accordance with department policies and procedures

  • Performs clerical functions which support patient care and business services as designated by shift duties or as assigned by supervisor.

  • Answers telephones, questions and refers patient calls to appropriate person.

  • Attends and participates in scheduled department meetings.

  • Is aware of hospital and department compliance requirements for federally funded healthcare program (e.g., Medicare and Medicaid) regarding fraud, waste and abuse.

  • rings any questions or concerns regarding compliance to the immediate attention of department or hospital administrative staff.

  • Purposefully conducts all aspects of the job in an ethical manner in support of the hospital's commitment to ethical behavior in all areas of personal and processional activity.

  • Interacts with other hospital departments providing appropriate registrations as needed.


Education: Must have high school diploma.

Qualifications/Experience: Must demonstrate an aptitude and interest in registration and scheduling functions. Experience with computer systems is required. Medical terminology is helpful. Must possess excellent communication skills. Must read, write and speak fluent English.

Requisition ID: 2018-45812

Street: 1026 A Ave NE

Name: 1010 UnityPoint Health CR St Lukes Hospital

Name: Patient Access

Posting Minimum: USD $12.76/Hr.

FTE (Numeric Only; Ex. 0.01): 0.01

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Saturday and Sunday - PRN (As Needed)

External Company URL: http://www.unitypoint.org