Guardian Pharmacy Order Entry Pharmacy Technician in Long Term Care Pharmacy-Cedar Rapids in Cedar Rapids, Iowa
Right Dose Pharmacy is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.
Evaluates/triages incoming fax prescriptions to ensure timely and accurate entry into pharmacy operations system. Routes incoming calls to appropriate department/individual. Receives, processes, and follows-up on refill requests.
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Triage incoming fax prescriptions to ensure timely dispensing
Determine whether resident is a cycle, non-cycle, multi-dose, or blister card patient, and correctly process prescription accordingly
Accurately enter prescriptions and process refills in a timely manner to ensure orders are completed for on-time delivery including flash, snap, resync, and export batches
Courteously respond to calls from customers, routing them if needed to the appropriate department
Work collaboratively with other team members to ensure smooth workflow in all departments
Follow-up and ensure all prescriptions are completed daily
Contact doctors’ offices as needed for refill requests, clarification of orders, etc. in order to process prescriptions
Notify facility and pharmacist if product is out of stock, prescription has no refills, or if prior authorization is required
Adjudicate all prescriptions prior to sending to daily fill counter for packaging
Contact responsible party if medication is not covered by patient’s insurance or if prior authorization is required and determine if responsible part will pay for the medication if it is sent
Enter “profile” prescriptions for new facilities and fax physicians’ orders to obtain refills for new residents
Assist with the filing for completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the resident
Print MARS for next day delivery and print monthly MARS
File patients’ prescriptions daily, whether electronically or manually
Other essential functions and duties may be assigned as needed
Education: High School Diploma or G.E.D.
Pharmacy technician license in Iowa or national certification
Advanced computer skills; pharmacy operations system experience preferred/required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Flexible Schedule Required:
8 hour shift
Hours of operation are subject to change based on the needs of the pharmacy
Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.
All employees are eligible to enroll in our company matched 401(k) plan.
Street: 1825 29th St. NE