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CSIG Holding Company RN Director of Assisted Living in Ankeny, Iowa

Assisted Living DON

Position Summary:

The Assisted Living DON is responsible for leading all aspects of our memory care services and our strategic wellness operations by driving our vision, philosophy, programming and delivery.

Required Experience for Assisted Living DON:

  • Must be a Registered Nurse in the State of Iowa.

  • Recent supervisory experience within the senior housing industry, services for the aging and/or dementia residents required.

  • Health care management experience required.

  • Credential in Alzheimer’s Care, Foster Home Care, and/or Assisted Living Management as per applicable state requirements.

  • Current CPR and First Aid credentials.

Primary Responsibilities for Assisted Living DON:

  • Engage in Personal Development Plans, Impact Projects, and work toward achieving your

  • Keys to Success.

  • Work with each Associate in your department to diligently pursue the company’s Five Tier Accreditation and ultimately become a Center for Excellence.

  • Ensure that Standards Reviews have been completed in your department not less than quarterly (i.e. completed at least four times each year) resulting in a score 90% or greater.

  • Participate in Performance Team Meetings as scheduled by presenting Keys to Success results and the status of your Personal Development Plan and Impact Project(s).

  • Have a personal Partnering Survey conducted at least annually.

  • Work with each member of your performance team and support their success.

  • Ensure that your program is meeting or exceeding Net Operating Income (NOI).

  • Maintain current and accurate Spend-down Worksheets.

  • Enforce and follow purchasing policies and procedures.

  • Ensure that residents are being charged for all services being provided (capture and charge).

  • Maintain budgeted Hours per Resident Day.

  • Coordinate with Program Directors and/or Administrators to achieve maximum staff economies and cross training, if applicable.

  • Ensure that work schedules for department are posted and are legible for associates at least two weeks in advance.

  • Responsible for all aspects of the program.

  • Responsible for oversight (administration, supervision, and appropriate documentation) of all medications.

  • Maintain program standards in excess of license regulations.

  • Organize, monitor and direct an ongoing activity-based program consistent with company and community philosophy. Assure associate training for activity-based program success.

  • Assist in care-giving as needed.

  • Meet or exceed the budgeted occupancy.

  • Assist in developing the annual marketing plan for the program.

  • Ensure that your department is capitalizing on public relations (PR) opportunities as

  • identified in the PR “wheel”, including garnering at least one published news item per quarter.

  • Participate in personal visits for prospective residents and/or families.

  • Review marketing materials as requested.

  • Actively participate in outreach in accordance with the marketing plan.

  • Seek out and maintain positive working relationships with health professionals in the immediate area of your community.

  • Supervise associates in your department.

  • Provide job-specific orientation and training to all associates in your department before they begin their first shift.

  • Ensure that all associates in your department attend general orientation within two weeks of hire or as required by law, whichever is sooner.

  • Provide customer service training to all associates in your department on an ongoing basis.

  • Provide ongoing in-services as required by law and Common Sail Investment Group policy.

  • Ensure that the HR Director approves every involuntary separation in your department at before that separation.

  • Meet or exceed the Associate Satisfaction indicator in your Keys to Success.

  • Maintain confidentiality with all associate information.

  • Recruit, hire, train, acknowledge, and discipline associates for your department per Common Sail Investment Group policy.

  • Ensure compliance with all federal, state and local regulations for your department.

  • Ensure compliance with all company and community policies and procedures.

  • Ensure that your department has fully implemented the company’s compliance plan.

  • Participate in community wide efforts to assure proper placement of residents by level of care.

  • Review and respond to comment cards for your department as requested by the Executive Director.

  • Respond to resident requests in a timely and friendly manner.

  • Meet or exceed the Resident Satisfaction indicator in your Keys to Success.

  • Maintain confidentiality with all resident information.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.


Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

External Company URL:

Location: US-IA-Ankeny

Street: 1275 SW State St