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Mom's Meals Medical Billing Supervisor in Ankeny, Iowa

Medical Billing Supervisor

Ankeny, IA

Type: Full-Time

Shift: 1st

Job ID: 2021-2374

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About Us

CCPA Notice


Position Summary

The Medical Billing Supervisor will supervise and lead a team of Billing Specialists and ensure that the goals and metrics set by the department are followed while still providing high quality work and customer service. The Medical Billing Supervisor will also serve as an expert on billing procedures and policies. Previous experience leading a small team is required.

Position Responsibilities may include, but not limited to

  • Supervises day to day activities of Revenue Cycle Team members at Ankeny office

  • Leads, develops and trains new employees for onboarding and acts as a resource for Revenue Cycle Team

  • Provides leadership structure to leads and will be their direct report

  • Completes weekly timecards for Revenue Cycle Team

  • Perform interviews for new Revenue Cycle Team members

  • Works effectively interdepartmentally as liaison between Revenue Cycle team and other departments

  • Monitors and updates SOP’s for the department on as needed basis

  • Conducts monthly 1:1’s with leads and team members

  • Posts accounts receivable payments per agency remittance advices

  • Resolves valid or authorized adjustments with balancing entries in order to reconcile A/R payments

  • Validates accuracy of system posted A/R payments

  • Backs up claims denial team as needed

  • Reviews quality assurance of all referrals or updated clients from assigned state or local agencies

  • Make soutbound & inbound calls, emails to assigned state or local agencies with the purpose of securing correct information regarding new referrals, updated clients, and billings

  • Performs other duties as assigned by the Billing Manager or senior leadership


Required Skills & Experience

  • High school diploma orequivalent

  • 2+ years of work-related experience in healthcare related field, ie, healthcare billing institutional and professional claims, patient registration, and/or patient access, or equivalent experience

  • Previous experience supervising small team

  • Demonstrated success in healthcare accounts receivable experience

  • Strong oral and written communication skills

  • Excellent customer service skills

  • Strong ability to work with team members across multiple departments

  • Intermediate computer skills, including Microsoft Outlook, Word, and Excel

Preferred Skills & Experience

  • Prefer AA or BA or current pursuit of AA or BA degree in healthcare administration, medical administrative assistance, or healthcare finance

  • AAHAM certification a plus.

  • Previous experience with electronic claims, such as electronic 835/837 claim and remit files, Zirmed, and/or secure payer web portals a plus.

  • Previous experience training team members in Healthcare Revenue Cycle best practices a plus in the following areas:

  • Billing; claims rejections; denials and appeals

Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers

  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

About Us

Company Overview

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 20 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.


Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

CCPA Notice

Effective Date: February 19, 2021

Last Reviewed Date: September 1, 2020

PurFoods, LLC and our affiliated companies (“ PurFoods ,” “ we ,” or “ us ”) are committed to protecting your privacy and are providing the following details regarding how we collect and use the personal information of California residents who are PurFoods employees, independent contractors, job applicants, owners, directors or officers (and their emergency contacts and recipients of employment benefits) (each a “ California Employee ”).

We are providing this information under the California Consumer Privacy Act. Please read this Privacy Notice to California Employees carefully and provide it to your emergency contacts and recipients of employment benefits.

PurFoods may collect the following categories of personal information:

  • Identifiers, such as name, contact information, online identifiers and Social Security numbers and other government-issued ID numbers;

  • Personal information, as defined in the California customer records law, such as name, contact information, education information, employment history, financial information and medical and medical insurance information;

  • Characteristics of protected classifications under California or federal law, such as sex, age, race, religion, national origin, disability, medical conditions and information, citizenship, immigration status, request for leave and marital status;

  • Biometric information, such as fingerprints;

  • Internet or network activity information, such as browsing history and interactions with our and other websites and systems;

  • Geolocation data, such as device location, vehicle location and IP location;

  • Audio, electronic, visual, and similar information, such as photographs or audio or video recordings created in connection with our business activities;

  • Professional or employment-related information, such as work history, prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services;

  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We use California Employee personal information for the purposes of operating, managing, and maintaining our business, managing our workforce, and accomplishing our business purposes and objectives, including for example, using personal information to:

  • Manage workforce activities and personnel generally, including for recruitment, background screening, performance management, career development, payments administration, employee training, leaves and promotions;

  • Perform identity verification, accounting, audit, and other internal functions, such as internal investigations;

  • Administer hiring, promotion, and discipline;

  • Manage payroll, wages, tax forms and filing, expense reimbursements, and other awards such as stock options, stock grants and bonuses, and provide healthcare, pensions, savings plans and other benefits;

  • Calculate insurance and other employee benefits;

  • Notify family members in case of an emergency;

  • Maintain and secure our facilities, equipment, systems, and infrastructure;

  • Protect the health and safety of our workforce and others, and conduct risk and security control and monitoring;

  • Conduct research, analytics, and data analysis to assist in planning succession and to ensure business continuity, as well as to design employee retention programs and diversity initiatives;

  • Provide an efficient means for personnel to obtain the contact information of their colleagues so they may contact them;

  • Monitor use of IT infrastructure, internet access, and electronic communication for unauthorized, unlawful, or inappropriate use;

  • Record phone calls for training, quality assurance, and legal compliance purposes;

  • Operate and manage IT and communications systems and facilities, allocate company assets and human resources, and undertake strategic planning and project management;

  • Obtain legal advice and establish, exercise or defend legal rights, and act on collection and discovery requests in the context of litigation, government investigations or regulatory audits or inquiries; and

  • Comply with law, legal process, investigations, internal policies and other requirements such as income tax deductions, monitoring, record-keeping and reporting obligations.

We reserve the right to amend this Privacy Notice to California Employees at our discretion and at any time. When we make changes to this Privacy Notice to California Employees, we will post the updated notice on this webpage with a new “Last Updated” date.